Refund policy

Refund Policy

Effective Date: 5th September 2025

At Creator Media Store, we want every customer to feel confident when purchasing from our store. Since we deal exclusively in digital products, please review our refund policy carefully:

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1. No Refunds on Digital Products

All sales are final.

Because our items are delivered as instant digital downloads, we do not offer refunds, exchanges, or cancellations once the order is completed.

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2. Exceptions – Wrong or Corrupted File

We may offer a replacement if:

• You receive the wrong product file, or

• The file is corrupted/unusable and cannot be opened

In such cases, please contact us at support@creatormediastore.com within 7 days of purchase, including your order details. Our team will review and provide you with the correct working file.

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3. Technical Support

If you face any issues downloading or accessing your purchase, please email support@creatormediastore.com. We’ll assist you promptly.

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4. Responsibility of the Buyer

• Please read product descriptions carefully before purchasing

• Ensure you have the required software or tools (e.g., Canva, Photoshop, Notion, etc.)

• Compatibility details are mentioned on each product page

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5. Unauthorized Use

Refunds will not be issued if you:

• Change your mind after purchase

• Fail to download the product

• Do not have the required software

• Attempt to misuse, resell, or redistribute our products

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6. Contact Us

For any questions regarding this Refund Policy, please reach out:

📧 support@creatormediastore.com